01392 247 466

0% Finance & maintenance plans available

Aftercare &
Maintenance Plans

background Layer 1 Emergency Call-Outs
background Layer 1 Professional Wash & Valet
background Layer 1 Hot Tub Servicing
background Layer 1 Water Changes
background Layer 1 Cancel Anytime
background Layer 1 Discounted Parts
background Layer 1 Expert Support & Advice
background Layer 1 WhatSpa Approved
background Layer 1 BISHTA Member

VIP Club Maintenance Plans

Keep your hot tub running smoothly with a VIP club maintenance plan.

 

One low monthly payment for all your regular maintenance needs.

 

All our plans also include a discount on your parts & chemical purchases.

Most Picked

Bronze

£25

Monthly

Annual Saving £166

Visits 1

Annual Service 1

Water Change 1

Biofilm Removal 1

Valet 1

First visit in month 12

Discount On:

Parts & chemicals 10%

Ad-hoc servicing 10%

Most Picked

Silver

£49

Monthly

Annual Saving £215

Visits 2

Annual Service 1

Water Change 2

Biofilm Removal 2

Valet 2

First visit in month 6

Discount On:

Parts & chemicals 20%

Ad-hoc servicing 10%

Most Picked

Gold

£89

Monthly

Annual Saving £409

Visits 4

Annual Service 1

Water Change 4

Biofilm Removal 4

Valet 4

First visit in month 3

Discount On:

Parts & chemicals 30%

Ad-hoc servicing 20%

Most Picked

Platinum

£149

Monthly

Annual Saving £481

Visits 12

Annual Service 1

Water Change 4

Biofilm Removal 4

Valet 12

First visit in month 1

Discount On:

Parts & chemicals 50%

Ad-hoc servicing 30%

One-off Maintenance

Once you have purchased your hot tub we are still with you every step of the way. With our service and maintenance engineers on hand we will be able to ensure you get the most from your hot tub for many years to come.

 

We are able to work on all brands, makes and models of 
hot tubs and spas - we love all hot tubs.

Most Picked

Water Change, Valet & Biofilm Removal

£279

£337

Recommended quarterly.

Will leave you with fresh water, clear pipes, a cleaner hot tub and a cleaner cover.

Includes Water Change £199

Learn More

Your hot tub's water needs to be replaced every three months, our expert engineers are on hand to help. This option includes a full drain & refill of your spa as well as a thorough clean of your filters.

Includes Valet £99

Learn More

Is your hot tub starting to look at bit tired? Book a valet and one of our engineers will get it looking good as new in no time. This includes a full clean of the cover, head rests, cabinet and everything above the waterline. We'll also check your water and add any chemicals if required.

Includes Biofilm Removal £39

Learn More

We can also flush your pipework to remove any Biofilm buildup. This reduces bacteria growth inside your hot tub and will leave you with clearer water for longer.

Most Picked

Annual Service, Water Change, Valet & Biofilm Removal

£299

£466

Our most comprehensive option.

Leave your hot tub looking better than ever and keep it running smoothly for years to come.

Includes Annual Service £129

Learn More

Just like a car, your hot tub needs to be inspected annually to make sure that all the parts are in good working order and increase its lifetime. During your annual service we'll open up the equipment bay and do a thorough check of all your pipework, pumps, jets, electrics and other components. We'll also change any seals if required and clean inside the equipment bay.

Includes Water Change £199

Learn More

Your hot tub's water needs to be replaced every three months, our expert engineers are on hand to help. This option includes a full drain & refill of your spa as well as a thorough clean of your filters.

Includes Valet £99

Learn More

Is your hot tub starting to look at bit tired? Book a valet and one of our engineers will get it looking good as new in no time. This includes a full clean of the cover, head rests, cabinet and everything above the waterline. We'll also check your water and add any chemicals if required.

Includes Biofilm Removal £39

Learn More

We can also flush your pipework to remove any Biofilm buildup. This reduces bacteria growth inside your hot tub and will leave you with clearer water for longer.

Valet
£99

Is your hot tub starting to look at bit tired? Book a valet and one of our engineers will get it looking good as new in no time. This includes a full clean of the cover, head rests, cabinet and everything above the waterline. We'll also check your water and add any chemicals if required.

Water Change & Filter Clean
£199
Your hot tub’s water needs to be replaced every three months, our expert engineers are on hand to help. This option includes a full drain & refill of your spa as well as a thorough clean of your filters.
+£39
Learn More

For an extra £39 we can also flush your pipework to remove any Biofilm buildup. This reduces bacteria growth inside your hot tub and will leave you with clearer water for longer.

UV Bulb Change
£99

Some hot tubs use an additional UV filter which can kill 99.9% of bacteria. In addition to cleaner water, this reduces the amount of chlorine you need to use, reducing the risk of skin irritation. UV bulbs are designed to last one year and so we recommend changing yours annually as part of your service.

Annual Service
£129

Just like a car, your hot tub needs to be inspected annually to make sure that all the parts are in good working order and increase its lifetime. During your annual service, we’ll open up the equipment bay and do a thorough check of all your pipework, pumps, jets, electrics and other components. We’ll also change any seals if required and clean inside the equipment bay.

General help and support

How often do I need to change the water in my hot tub?

BISHTA (British and Irish Spa & Hot Tub Association) recommend changing your water at least once every three months.

This is necessary because, however well you look after your water, there’s a limit to how much chlorine or bromine you can add before the water becomes saturated.

Can I service my own hot tub?

You can change your water or valet your own hot tub if you would like.

However, if you don't fancy it or aren't quite sure what to do then one of our engineers would be happy to help.

We don't recommend you do your own servicing as it could invalidate your warranty.

When can I cancel my VIP club maintenance plan?

You can cancel a VIP club maintenance plan at any point. 

If you do this then all your benefits will stop at the end of your current billing period.

Why won't you visit me in the first month of my VIP club membership?

We think it's important that you can cancel your VIP club maintenance plan at any point. 

If we visited in the first month of our entry level plans then you cancelled immediately we unfortunately wouldn't be able to cover our costs.

If you need us to visit immediately then we suggest you book a one off visit and then sign up for our VIP club for your future needs.

Your discounts start immediately though so you'll be able to save on your one-off visit. 

My hot tub is broken - what should I do?

Give us a call. We can often diagnose and fix simpler faults over the phone and if not can come out to you. 

How do I claim my discount on chemicals, parts or servicing?

Please call us on 01392 247466.

We can bring chemicals with us on your next regular visit or you can collect them from one of our stores.

Unfortunately we're not currently able to offer these discounts online.

We’re here to help.

Speak with an expert

Our support team is available via chat, email, 
phone and social media.

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